Cookies and privacy policy

Privacy policy – Cookie policy

This document defines the privacy policy of the website, available at In providing our services, we care about your privacy. Below, we indicate the principles of processing your personal data and the principles of using cookies.

Personal data processing

In fulfilment of the information obligation imposed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, hereinafter referred to as the GDPR, we hereby inform you that:

1. The Controller of your personal data is Mountain Resort sp. z o. o., ul. Jagiellońska 18, 34-500 Zakopane, KRS: 0000744191

2. Your personal data is processed to conclude and execute a hotel service agreement and/or conclude and perform a voucher sale agreement – based on Article 6(1)(b) of the GDPR and to fulfil billing, accounting, tax and archiving obligations incumbent on the Controller by law and, moreover, to assert potential claims arising from the execution of the concluded agreement – based on Article 6(1)(c) and (f) of the GDPR and, moreover, in the case of granting consent to the processing of data for marketing/advertising purposes – based on Article 6(1)(a) of the GDPR.

3. The processing of the data mentioned above shall last for the time covering the execution of this agreement and the time necessary to assert any claims related to the concluded agreement and, moreover, for the time required to fulfil billing, accounting, tax, archiving and other obligations incumbent on the Controller by law, and regarding processing based on the granted consent – until the withdrawal of the granted consent.

4. Your personal data may be made available to entities contracted by the Controller to achieve the purposes indicated in item 2, including entities providing services related to booking – to the extent necessary for the provision of services, including, in particular, entities providing IT services to the Controller – to the extent necessary for the provision of IT services to the Controller, entities providing marketing services – to the extent necessary for the provision of marketing services, entities such as banks and payment operators – handling electronic payments or payment cards – if you use the method of electronic payments or payment cards – to the extent necessary for the handling of payments, entities providing accounting and legal services to the Controller and, moreover, entities and authorities to which there is an obligation to make data available which results from the provisions of law.

5. You have data protection rights, including, in particular, the right to access, rectify or supplement your data, the right to request the restriction of data processing or to object to data processing and, moreover, the right to request the erasure of personal data to the extent possible. In addition, you have the right to lodge a complaint concerning processing your personal data to the supervisory authority, i.e., the President of the Personal Data Protection Office.

6. Concerning data processed based on your consent, you have the right to withdraw your consent, which may be done at any time. Consents may be revoked by you at any time. Withdrawal of consent does not affect the data processing before its withdrawal.

7. Your personal data shall be processed by automated means, including profiling for ordinary profiling (e.g., tailoring messages to your interests), to better tailor targeted information and marketing messages about the Controller, its products and services, and the Controller’s affiliates. 8. Your personal data shall not be transferred to entities outside the European Economic Area (“EEA”).


1. This Website uses cookies. Cookies are small files stored in your device’s memory (computer, phone, etc.), among other things, to enable you to use all the functions of the Website.

2. Cookies do not affect the operation of your device. You can remove them at any time using the built-in options of your web browser.

3. On our Website, cookies are used for the following purposes:
a) to save information about your session;
b) to provide you with other functions of the Website;
c) analytical;
d) marketing/advertising.

4. You can find information on how to manage cookies, including how to disable them in your browser, in the Help option in your browser.

5. Restricting the use of cookies may affect some of the functions available on the Website.

6. The Controller uses website cookies primarily to provide the user with services provided electronically and to improve the quality of these services. Accordingly, the Controller and other entities providing analytical and statistical services to the Controller use cookies when storing information or accessing information already stored in the user’s telecommunications end device (computer, phone, tablet, etc.). Cookies used for this purpose include:

a) Necessary cookies:

Cookie providerCookies namePurpose
Mountain Resortcookielawinfo-checkbox-advertisementstoring user consent
Mountain Resortcookielawinfo-checkbox-analyticsstoring user consent
Mountain Resortcookielawinfo-checkbox-functionalstoring user consent
Mountain Resortcookielawinfo-checkbox-necessarystoring user consent
Mountain Resortcookielawinfo-checkbox-othersstoring user consent
Mountain Resortcookielawinfo-checkbox-performancestoring user consent
Mountain ResortCookieLawInfoConsentstoring user consent
Mountain Resortviewed_cookie_policystoring user consent
Mountain Resortwordpress_test_cookiestoring user consent

b) Analytical cookies:

Cookie providerCookies namePurpose
Google_gadistinguishing between users
Google_ga_<container-id>capturing session state
AutomatticTk_aistoring unique user IDs

7. Cookies stored for non-essential purposes, including marketing/advertising, are used based on the user’s consent (Article 6(1)(a) of the GDPR). Therefore, the cookies mentioned above are activated only if you consent to their storage by giving your consent in the Cookies box on the Website. The setting selected during the first visit will be saved in response to the cookie notification (window). The selected settings can be adjusted at any time in the privacy settings.

The Controller uses the following cookies for marketing/advertising purposes:

Cookie providerCookies namePurpose
Meta_fbpstoring and tracking website visits
Metac_userstoring unique user IDs
Metadatrfraud prevention
Metafrdelivering ads or retargeting
Metalocalestoring user’s locale settings
Metam_page_voiceumożliwia Facebookowi testowanie funkcjonalności strony
Metam_pixel_ratioallows Facebook to test the site’s functionality
Metapresencestoring the user’s chat state
Metasbstoring browser data
Metausidastoring a combination of the user’s browser and unique identifier, used to tailor ads to users
Metawdstoring screen resolution
Metaxsstoring unique session IDs
Mailchimpmc_cidstoring campaign IDs
Mailchimpmc_eidstoring unique user email IDs
Mailchimpmc_landing_sitestoring and tracking website visits